Patient-experience evidence

Thanks – we’ll be in touch to set it up.

You’ve asked to see the communication evidence and how we’d measure the change against your own data. One of our team will reach out to walk through the CU Anschutz outcomes and how the same approach maps to your HCAHPS nurse-communication measures and Press Ganey benchmarks.

We’ll reach out within two working days · nothing to prepare

What we’ll cover

Your HCAHPS data, read as a communication competency.

  • The reimbursement exposure, sized – how nurse communication maps to the HCAHPS domain within VBP, and what the experience slice looks like against your Medicare revenue.
  • The CU Anschutz evidence – 800+ nursing students a semester, 32% improvement in therapeutic communication skills, 45% improvement in de-escalation. Outcomes measured at scale.
  • Why completion data doesn’t move Press Ganey – the gap between modules finished and behavior changed at the bedside, and what practice-based training closes differently.
  • Measured against your own benchmarks – how we co-design measurement against your HCAHPS nurse-communication scores and your Press Ganey data, not a generic outcome number.

What happens next

A short call to find a time.

We’ll reach out within two working days to arrange the walkthrough at a time that suits you – working from your own HCAHPS data and Press Ganey benchmarks, not a generic list. No obligation, and nothing to prepare in advance.